Hi, I’m Jay Lawlor.

Senior Project Leader

UX Strategy, Product Design, and Digital Content & Web Production

Project Leader in Digital Content and Web Production, UX Strategy, and Product Design with over 25 years of experience driving web operations, managing complex digital content strategies, and overseeing cross-functional project execution. Expert in CMS management, project coordination, digital asset deployment, and team leadership, with a strong background bridging internal stakeholders with design and development teams.

More About Me

What I Offer:

  • Project Management:Proven ability to manage complex workflows using tools like Miro, Jira and Rally.
  • Cross-Functional Leadership: Expert at bridging gaps between Design, Engineering, Product, and Business to align strategy and execution.
  • Design Operations: Streamlining workflows, establishing process standards, and leading PI Planning to optimize team velocity.
  • User Advocacy & Accessibility: Championing inclusive design principles and ensuring technical builds meet high user experience standards.
  • Strategic Product Vision: Translating complex business goals and technical constraints into intuitive, scalable design solutions.
  • Content & Design: Writing skills honed for diverse audiences, brands, and attention to modern digital design principles.
  • Communication: Attention to detail and the ability to communicate technical concepts to non-technical colleagues and clients with clarity, patience, and understanding.
  • Talent Development: “Player-coach” mentorship that empowers designers to articulate decisions and grow their careers.

“Jay consistently delivers above and beyond as both a Super IC and a design leader. He brings a rare blend of tenacity and empathy, enabling him to hit business goals while earning the trust of peers, leadership, and cross-functional partners alike.

Whether he’s mapping user flows and journeys, shaping product strategy, or crafting new patterns for a design system, Jay always leads with curiosity. He asks “why” at every turn, driven by a passion for solving root problems regardless of scale or complexity. He’s a fierce advocate for users, aligning design excellence with business outcomes and internal standards.

If you’re looking for a player-coach, Staff or Principal Designer, Design Lead, UX or Product Manager who can ramp up quickly, bring fresh perspective, and contribute deep expertise—Jay is the one.”

Chris Burbank, Sr. UX Designer