JAY LAWLOR

UX Design Leader

UXer Musings

Jay’s blog on all things UX Design

UX Redesign of Website or App

UX Redesign of Website or App

I've designed, and redesigned, many websites over the years. No matter how good an original design, there comes a time when a website needs a redesign. This can run from a simple refreshing of the look to a complete redesign. Either way, there is a...

read more
User Surveys and Interviews

User Surveys and Interviews

There are a number of both qualitative and quantitative research methods to learn about user needs. User interviews, surveys, and contextual inquiries are three of the most common for UX design research. Spoiler alert: I focused on user interviews...

read more
User Stories

User Stories

If you read my article on user personas, you may recall that User stories allow a UX designer to focus on important functions and solutions from a specific persona’s perspective. Gaining the perspective of our users is essential to designing a user...

read more
Business Requirements for UX Design

Business Requirements for UX Design

While it is not the typical task of a UX designer to develop a Business Requirements Document (BRD), it is important to be cognizant of the business requirements as part of the process of thinking about the user experience. By understanding the...

read more